Refund policy

We want you to be satisfied with your SCARAMUS purchase.

Returns

Return eligibility and return periods may vary depending on the product and supplier.

If you would like to request a return, please contact us at info@scaramus.com before sending anything back.

Please include your order number and the reason for your return.

Do not send a product back without receiving return instructions from SCARAMUS first.

Returned products must generally be in their original condition, unused and with original packaging where applicable.

Damaged or Incorrect Items

Please inspect your order when you receive it.

If your item arrives damaged, defective or you receive the wrong product, contact us as soon as possible at info@scaramus.com and include your order number and photographs where appropriate.

We will review the issue and provide instructions for the appropriate resolution.

Non-Returnable Items

Certain products may not be eligible for return because of their nature, condition or the supplier's return policy.

Any applicable exclusions will be communicated when your return request is reviewed.

Refunds

Once an approved return has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Processing times may vary depending on your payment provider.

Questions

For questions about returns or refunds, contact:

SCARAMUS
info@scaramus.com
contact@m-a-trade.dk
+45 29 71 58 64